GET CROWNED

Privacy Policy

Gorilla Entertainment Pty Ltd — GET CROWNED

Effective Date: September 2025  |  Last Updated: September 2025

1. Introduction

Gorilla Entertainment Pty Ltd (ACN: 659 954 855) ("we", "us", or "our") operates the GET CROWNED membership platform. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, platform, or services.

2. Information We Collect

We may collect the following types of personal information:

  • Identity information — name, date of birth, profile photo
  • Contact information — email address, phone number, mailing address
  • Account information — username, password, membership tier, GEMs and Crowns balance
  • Professional information — industry role, film credits, qualifications, career history
  • Payment information — billing details processed securely through our payment providers (we do not store full card details)
  • Usage data — pages visited, features used, device and browser information, IP address
  • Communications — messages, support enquiries, and feedback you send us

3. How We Collect Information

We collect information:

  • Directly from you when you register, fill in forms, or contact us
  • Automatically through cookies and similar technologies when you use our platform
  • From third parties such as social media platforms if you connect them to your account

4. How We Use Your Information

We use your personal information to:

  • Create and manage your membership account
  • Process payments and manage billing
  • Deliver member benefits, services, and products
  • Send newsletters, event invitations, and platform updates
  • Track and display your Crowns and GEMs activity
  • Promote your personal bio to industry contacts (where you have consented)
  • Improve our platform, services, and user experience
  • Comply with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Partner companies — such as Stunt HQ, for the delivery of products and services you access through your membership
  • Service providers — payment processors, email platforms, cloud hosting, and analytics providers who are bound by confidentiality obligations
  • Industry contacts — casting directors, producers, or event organisers, only where you have opted in to bio promotion
  • Legal authorities — where required by law or to protect our rights

6. Cookies

We use cookies and similar technologies to improve your experience, analyse usage, and support platform functionality. You can manage cookie preferences through your browser settings, though some features may not work correctly if cookies are disabled.

7. Data Storage and Security

Your data is stored on secure servers. We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Our platform is hosted in Australia and/or via cloud providers that may store data internationally. Where data is transferred overseas, we take steps to ensure it is protected to an equivalent standard.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your data at any time (subject to legal retention requirements).

9. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at admin@gorillaentertainment.com.au.

10. Children's Privacy

Our platform is not directed at children under 18. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related enquiries or complaints:

This Privacy Policy is effective as of September 2025 and applies to all users of the GET CROWNED platform and associated Gorilla Entertainment services.